Documentation
Guides for using KeyOne.
Task-oriented guides for people using KeyOne day to day — not architecture notes. These are the same guides built into the product itself, kept here in one place you can search, bookmark, and link to. Not sure where to start? Try the 10-minute quickstart.
Start here
Quickstart
The express happy path: sign in, triage a decision, resolve it, and ask a question — in 10 minutes.
Read guide
Notifications & the Decision Feed
The always-on Decision Feed bar, what its counts and status dot mean, and how to act on them.
Read guide
KeyLink for Field Reps
Your daily route, working a store visit, shelf audits, and wrapping up — on mobile.
Read guideGetting Started 01
Quickstart
The express happy path: sign in, triage a decision, resolve it, and ask a question — in 10 minutes.
ReadGetting Started
Sign in, learn the layout, understand roles, and run through your first session.
ReadConnecting Your Data
What data KeyOne uses, the SKU × Store × Day grain, and what is automated versus manual today.
ReadHubs 02
Decisions 03
KeyChat 04
Reports 05
Field Execution 06
Admin & Reference 07
Account & Settings
Display name, password, org member management, and what is not yet available.
ReadKeyboard Shortcuts
The ⌘K command palette and the keys that drive it — move through KeyOne without the mouse.
ReadGlossary
Plain-language definitions of the terms across KeyOne — SKU × Store × Day, OSA, Win List, and more.
ReadFAQ & Troubleshooting
Common questions and what to do when a screen shows a not-provisioned, degraded, or empty state.
ReadSecurity & Tenancy
Auth mechanisms, tenancy isolation, Wave-8 SQL injection and DOS hardening, and the full security posture.
ReadWhat KeyOne Can Do
The complete feature inventory — live, partial, dormant, and planned — updated each development wave.
ReadThe Keyworks Paper — Assessment & Decision
What KeyOne is taking from an external data-platform research paper, what it is pushing back on, and what is actually being built.
ReadCan't find what you need?
Email the KeyOne team and we'll point you in the right direction.